Computer Basics - Windows 7/10 - Desktop IT Support Training (For Free)[Coupon Inside]👇

 Computer Basics - Windows 7/10 - Desktop IT Support Training. (Udemy)

Troubleshooting basics course for IT help desk support technicians, fixes for printers, email & slow computers.

 Requirements :-

To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)

 Description :-

Computer basics / desktop support training course which assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT essentials of desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:

Physical Checks
When Your PC is Slow
Identify Your Operating System
Host names and IP address
Monitor Settings Overview

Who this course is for:

People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support.

 This course includes :-

• 32 mins on-demand video.
• Full lifetime access.
• Access on mobile and TV.
• Certificate of Completion.

 What you'll learn :-

• If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support.
• If you work on a helpdesk, how to fix the most common issues that end users usually contact you about.
• A quick overview into GDPR and how it affects you as an end user.
• How to setup network printer objects yourself.
• How to correctly setup your monitors so they are the correct way around when moving your mouse.

About the creator :-

John Courtenay

Desktop Support Engineer

I've had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I've worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.

Join This Course!!

(Click on the above link to Join the Course for free.)

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